About SugarCRM
From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential.
Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.
If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.
Where You Fit In
We are seeking a highly experienced and dedicated Senior Customer Experience Consultant to join our team and contribute to the development, configuration, and deployment of end-to-end solutions.
Based in North Sydney, SugarCRM partners with clients across Australia in a diverse range of industries. We engage strategically on transformational projects, bringing a business-oriented, consulting-led approach to every engagement.
In this key position, you will play an active role across multiple phases of the delivery lifecycle. You’ll be involved in requirements gathering, solution design and refinement, and guiding teams through project processes and deliverables. You will also support proposal development, client training, and internal capability building. This role presents a unique opportunity to contribute meaningfully to our business's ongoing innovation and success.
