
Streamlining healthcare communication for better patient care
PerfectServe, headquartered in Knoxville, Tennessee, specializes in healthcare communication solutions that enhance provider scheduling and patient engagement. With over 1,000 healthcare organizations as clients, PerfectServe's platform integrates clinical communication and patient scheduling to imp...
Employees enjoy competitive salaries, equity options, generous PTO, flexible remote work policies, and comprehensive health benefits....
PerfectServe fosters a culture focused on healthcare innovation, emphasizing collaboration and a commitment to improving patient outcomes through tech...

PerfectServe • Remote
PerfectServe is seeking a Platform Engineer to design, build, and optimize cloud and AI-driven automation capabilities. You'll work with containerized infrastructure, particularly Kubernetes, to enhance healthcare communication solutions. This role requires deep experience in cloud technologies and automation.
You have a strong background in platform engineering, with a focus on designing and optimizing cloud-based systems. Your experience with containerized infrastructure, especially Kubernetes, allows you to create scalable and efficient solutions that enhance operational performance. You understand the importance of security and efficiency in healthcare technology, and you are passionate about improving patient care through innovative solutions.
You have a proven track record of working with cloud technologies and automation tools, enabling you to streamline processes and enhance system performance. Your ability to collaborate with cross-functional teams ensures that you can effectively contribute to the development of healthcare-focused platforms. You are proactive in identifying opportunities for improvement and are committed to delivering high-quality results.
You thrive in a fast-paced environment and are comfortable navigating the complexities of healthcare technology. Your strong problem-solving skills enable you to tackle challenges head-on, and you are always looking for ways to optimize workflows and enhance user experiences. You are a team player who values collaboration and communication, understanding that the best solutions come from working together.
Experience with AI-driven automation technologies is a plus, as it aligns with PerfectServe's mission to enhance patient care through innovative solutions. Familiarity with healthcare communication systems will give you an edge in understanding the unique challenges faced in this industry.
As a Platform Engineer at PerfectServe, you will lead the design and architecture of cloud-based solutions that optimize provider schedules and enhance clinical workflows. Your expertise in Kubernetes will be crucial as you develop and maintain containerized applications that support our healthcare communication solutions. You will work closely with product teams to understand user needs and translate them into technical requirements, ensuring that our systems are both secure and scalable.
You will be responsible for implementing automation capabilities that streamline operations and improve system performance. This includes developing CI/CD pipelines and monitoring solutions to ensure the reliability and efficiency of our platform. Your role will involve collaborating with cross-functional teams to identify areas for improvement and implementing best practices in cloud and automation technologies.
You will also play a key role in mentoring junior engineers, sharing your knowledge and expertise to help them grow in their careers. Your contributions will directly impact the quality of our healthcare solutions, making a difference in the lives of patients and caregivers alike.
At PerfectServe, we are committed to fostering a collaborative and innovative work environment. You will have the opportunity to work on meaningful projects that directly impact patient care and improve healthcare communication. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company.
Join us in our mission to enhance patient outcomes and accelerate speed to care through cutting-edge technology. We believe that by optimizing workflows and improving communication, we can make a significant difference in the healthcare industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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