Manager of Partner Success

Who you are

You have a proven track record in managing partner relationships and driving success through strategic initiatives — your experience has equipped you with the ability to navigate complex partner ecosystems and deliver high-value outcomes. You possess strong leadership skills, having led teams in a fast-paced environment, and you understand the importance of fostering collaboration across departments to achieve shared goals. Your analytical mindset allows you to assess partner needs and develop tailored solutions that enhance their experience with the platform. You are passionate about financial wellness and understand the impact it has on employee productivity and satisfaction. You thrive in a role that combines both strategic oversight and hands-on execution, ensuring that your team is empowered to succeed.

Desirable

Experience in the financial technology sector or a related field would be a plus, as would familiarity with platform integrations and partner management tools. You are comfortable working with cross-functional teams and have a knack for identifying opportunities for improvement within existing processes. A background in customer success or operations management would also be beneficial, as it aligns with the core responsibilities of this role.

What you'll do

As the Manager of Partner Success at ZayZoon, you will lead a dedicated team responsible for the successful delivery of platform integrations and ongoing partner support. You will set the strategic direction for partner programs, ensuring that your team is equipped to provide a frictionless experience for partners. Collaborating closely with product teams, you will work to enhance the integration process and address any operational challenges that arise. Your role will involve developing and implementing systems and processes that improve scalability and drive measurable outcomes for partners. You will also be responsible for monitoring partner satisfaction and identifying areas for improvement, ensuring that ZayZoon remains a leader in financial wellness solutions. Your leadership will be crucial in fostering a culture of continuous improvement and innovation within the team.

What we offer

At ZayZoon, you will be part of a mission-driven organization that is committed to making a positive impact on employee financial wellness. We offer a collaborative work environment where your contributions will be valued and recognized. You will have the opportunity to work with a talented team and play a key role in shaping the future of our partner ecosystem. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in our mission to empower employees and transform the financial landscape.