Lead, Platform Growth and Operations

Who you are

You have a strong background in operations and growth management, ideally with experience in marketplace dynamics. You are skilled at combining data insights with local market intelligence to drive strategic decisions that enhance user experience and operational efficiency. Your ability to wear many hats and adapt quickly to changing environments is crucial in this role. You understand the importance of maintaining an ongoing dialogue with city operations teams to ensure alignment and effectiveness in your strategies. You are a proactive problem solver who thrives in collaborative settings and can effectively communicate across various teams.

What you'll do

In this role, you will lead the Platform Growth and Operations team, focusing on maximizing marketplace efficiency and user satisfaction. You will analyze data to identify growth opportunities and optimize commercial settings, ensuring that the platform meets user needs effectively. Your responsibilities will include collaborating with product development teams to contribute insights that shape product offerings and enhance user experience. You will also engage with city operations teams to ensure that local market conditions are considered in your strategies. Your role will require you to iterate quickly on tactics and strategies, adapting to feedback and changing market conditions to drive growth.

What we offer

Lalamove offers a dynamic work environment where you can make a significant impact on our marketplace operations. You will have the opportunity to work with a talented team dedicated to driving growth and improving user experience. We value innovation and encourage you to bring your ideas to the table. Our culture promotes collaboration and continuous learning, providing you with the resources and support needed to excel in your role. We believe in recognizing and rewarding hard work, and we are committed to your professional development.