Case Manager with German and English, Disability and Leave Service Team

Who you are

You are a detail-oriented individual with a strong ability to manage cases related to leave of absence and disability events. You possess excellent communication skills in both German and English, allowing you to effectively assist employees throughout their leave journey. You are empathetic and understand the importance of providing holistic support to individuals navigating complex situations. You thrive in an office environment and are eager to contribute to a team dedicated to exceptional service.

What you'll do

As a Case Manager, you will serve as the single point of contact for employees during their leave of absence or disability events. You will initiate and respond to inquiries regarding benefits and options available to employees, ensuring they receive the necessary support. Your role will involve reviewing medical documentation to adjudicate leaves in compliance with federal and state laws, as well as Amazon's benefit plans. You will leverage duration guidelines and best practices to provide the best outcomes for employees, ensuring a seamless case management experience.

What we offer

At Amazon, you will be part of a team that values customer-centricity and strives to create a supportive work environment. You will have the opportunity to make a meaningful impact on the lives of employees by providing essential services during critical times. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.