
Empowering trust through authentic consumer reviews
Trustpilot, headquartered in København, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...
Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...
Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...

Trustpilot • London
Trustpilot is seeking an AI Enablement Manager to lead the establishment of their AI Centre of Excellence. You'll empower teams to harness AI for productivity and drive cultural change within the organization. This role requires strong leadership and a passion for AI integration.
You have a strong background in AI and technology adoption, with experience in leading initiatives that drive organizational change. Your ability to communicate complex concepts in an accessible manner makes you an effective trainer and mentor. You thrive in collaborative environments and enjoy building communities around emerging technologies. You are proactive in staying updated on AI trends and best practices, ensuring that your organization remains at the forefront of innovation. You understand the importance of ethical AI use and are committed to establishing guidelines that align with company values. You are passionate about empowering others and have a track record of successfully implementing training programs that enhance skills across teams.
As the AI Enablement Manager, you will establish and lead Trustpilot’s AI Centre of Excellence, creating a network of AI Champions throughout the organization. You will design and deliver workshops and training programs that build awareness and confidence in AI among employees. Your role will involve partnering with various teams, including digital, product, data, and procurement, to ensure responsible and cost-effective AI adoption. You will run regular sessions to share knowledge and inspire innovation, showcasing practical applications of AI through quarterly demos. Additionally, you will help develop guidelines for the ethical use of AI, ensuring that Trustpilot’s approach is aligned with its core values and future-proofed against emerging challenges. Your leadership will be crucial in driving the cultural shift towards AI integration within the company.
At Trustpilot, you will be part of a high-growth, profitable company with a mission to become the universal symbol of trust. You will have the opportunity to shape the future of AI within the organization and make a significant impact on productivity and innovation. We offer a collaborative work environment where your contributions will be valued, and you will have the chance to work with a diverse team of professionals who are passionate about technology and its potential to transform business practices. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.
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