Mid-Market Sales Engineer (Mexico City)

Who you are

You have experience as a Sales Engineer, ideally with a background in DevOps monitoring or architecture tools. You are comfortable and confident in delivering technical presentations and demonstrations to external customers, showcasing your technical expertise and understanding of customer needs. You thrive in collaborative environments, working closely with sales teams to articulate the value proposition of products and services. You possess strong problem-solving skills, enabling you to think creatively about a wide variety of technical challenges during the pre-sales lifecycle. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to bridge the gap between customer requirements and product capabilities. You are eager to continually learn new technologies to build competitive knowledge and credibility in the field.

What you'll do

As a Mid-Market Sales Engineer at Datadog, you will partner with the sales team to articulate the overall value proposition, vision, and strategy of Datadog's offerings to customers. You will deliver product and technical presentations, demonstrating the capabilities of Datadog's solutions to potential clients. Your role will involve providing technical expertise during the sales process, helping to qualify and close opportunities with customers and partners. You will have a direct line of communication with the product team, collaborating on feature requests based on customer feedback and market trends. Additionally, you will assist clients in onboarding the product and provide support when they encounter roadblocks. Your contributions will help shape the product roadmap by prioritizing features based on input from customers, competitors, and partners. You will also work with various teams to resolve customer concerns and escalate bug issues, serving as an ambassador for Datadog's brand. Your ability to think creatively and address technical challenges will be crucial in ensuring customer satisfaction and success.

What we offer

At Datadog, we value a collaborative office culture that fosters relationships and creativity. We operate as a hybrid workplace, allowing you to create a work-life harmony that best fits your needs. Joining our friendly and passionate team means you will have limitless potential for growth and development. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the value of diverse perspectives and backgrounds. You will have the opportunity to work with cutting-edge technology and contribute to a company that is a leader in the monitoring and analytics space.