The leading data streaming platform for enterprises
Confluent, founded in 2014 and headquartered in Mountain View, California, is a leading data streaming platform built on the open-source Apache Kafka project. With over 1,001 employees, Confluent has raised $455.9 million in funding and serves a diverse range of enterprise customers, providing real-...
Confluent offers unlimited holiday, life insurance, income protection insurance, and delicious catered food twice a week. Employees also benefit from ...
Confluent fosters a culture that values open-source collaboration and innovation, emphasizing the importance of real-time data solutions. The company ...
Confluent • Remote, United States
Confluent is hiring a Senior Practice Manager to lead a team of professional services consultants and drive customer success with their data streaming platform. This role requires strong project management skills and experience in enterprise architecture.
You have a strong track record of delivering high-quality professional services to enterprise customers — your experience includes leading and developing high-performing teams that drive customer satisfaction and revenue growth. You possess excellent communication and interpersonal skills, enabling you to engage effectively across the customer lifecycle from pre-sales through delivery. Your project management skills are robust, allowing you to align business outcomes and clear success criteria with customer needs. You have a deep understanding of enterprise architecture, data and systems integration, and the data stream processing market, which positions you well to guide your team and clients.
Experience in a technology-focused environment is a plus, as is familiarity with data streaming technologies. You thrive in collaborative settings and are comfortable asking hard questions and providing honest feedback. Your ability to foster a team-oriented culture is essential, as you will be leading a group that values curiosity and teamwork.
As a Senior Practice Manager at Confluent, you will lead a team of professional services consultants and partners, ensuring their success with Confluent's products. You will drive adoption and consumption of the platform, focusing on achieving customer satisfaction and revenue growth. Your role will involve engaging with customers throughout their lifecycle, from pre-sales discussions to project delivery, ensuring that business outcomes are met and success criteria are clear. You will be responsible for mentoring your team, helping them grow and develop their skills while maintaining a high standard of service delivery. You will also collaborate with other departments to align strategies and share insights that enhance customer experiences.
Confluent offers a dynamic work environment where you can make a significant impact on how data moves and is utilized across industries. You will be part of a team that values diverse perspectives and encourages everyone to lead and grow. The company is committed to fostering a culture of collaboration and innovation, providing opportunities for professional development and career advancement. As part of a leading data streaming platform, you will have the chance to work on cutting-edge technologies and contribute to transformative projects that shape the future of data management.
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