Marketing Al Systems & Process Manager

Who you are

You have a strong background in marketing operations and a deep understanding of AI technologies — you've successfully implemented data-driven strategies that enhance customer engagement and streamline marketing processes. Your experience in mapping workflows and identifying friction points has equipped you to pinpoint high-impact opportunities for AI implementation. You thrive in collaborative environments, working closely with data scientists and marketing teams to bridge business needs with technical solutions.

You are a lifelong learner who embraces diverse perspectives and experiences — you understand that innovation comes from a variety of viewpoints and are eager to contribute your unique insights to the team. Your ability to communicate effectively across different departments ensures that everyone is aligned and working towards common goals.

You are detail-oriented and analytical, with a knack for defining data pipelines and integrating AI models and APIs — your technical skills allow you to select appropriate AI technologies that meet business needs. You are comfortable navigating complex data environments and are adept at using insights to drive marketing strategies.

Desirable

Experience with marketing automation tools and platforms would be a plus — familiarity with systems like HubSpot or Marketo can enhance your effectiveness in this role. A background in data analysis or data science can also provide valuable context for your work in AI marketing initiatives.

What you'll do

In this role, you will be embedded within the Marketing Strategy & Operations team, becoming the foremost expert on end-to-end workflows — your mission will be to map the current state of marketing operations, identify friction points, and pinpoint the highest-impact opportunities for AI implementation. You will collaborate with various teams to ensure that AI technologies are effectively integrated into marketing strategies, driving data-backed decision-making.

You will lead initiatives that connect Technology Data & Insight with Marketing Operations, ensuring that AI marketing initiatives are aligned with business objectives — your strategic insights will help shape the direction of marketing efforts and enhance customer engagement. You will also be responsible for selecting appropriate AI technologies and defining data pipelines that support these initiatives.

Your role will involve working closely with data scientists to develop and integrate AI models and APIs — you will ensure that these technologies are effectively utilized to drive marketing strategies and improve operational efficiency. You will also analyze data to provide insights that inform marketing decisions and strategies, helping the team to continuously improve and innovate.

What we offer

At Okta, you will be part of a dynamic team that is committed to revolutionizing customer engagement through AI — you will have the opportunity to work on impactful projects that shape the future of marketing. We celebrate a variety of perspectives and experiences, fostering an inclusive environment where everyone can thrive. You will have access to professional development opportunities that encourage lifelong learning and growth.

We offer competitive compensation and benefits, along with a flexible work environment that supports work-life balance — your contributions will be valued, and you will have the chance to make a meaningful impact within the organization. Join us in building a world where identity belongs to everyone.