Connecting food lovers with local restaurants
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
DoorDash USA • New York, NY; San Francisco, CA; Chicago, IL; Austin, TX; Denver, CO; Los Angeles, CA; Seattle, WA
DoorDash is seeking a Senior Manager for Merchant Strategy & Operations to enhance merchant tools and drive operational excellence. This role requires strong cross-functional leadership and analytical skills.
You have a proven track record in strategy and operations, ideally with experience in managing teams and driving impactful projects. Your analytical skills are top-notch, allowing you to uncover insights that lead to actionable strategies. You possess strong leadership qualities, enabling you to collaborate effectively across product, engineering, sales, and operations teams. You are passionate about improving user experiences and have a deep understanding of customer needs. You thrive in a fast-paced environment and are excited about the opportunity to make a significant impact on merchant operations. You are adaptable and open to experimenting with new strategies to achieve measurable outcomes.
In this role, you will develop and build critical tools that empower merchants to run their businesses effectively. You will strategize from first principles to create the optimal approach for serving customers. Your responsibilities will include transforming strategies into operational experiments that yield measurable results. You will work closely with cross-functional teams to ensure that the merchant experience on DoorDash is seamless and intuitive. You will analyze data to identify friction points and design strategies that enhance the usability of merchant tools. Your leadership will guide the team in executing initiatives that drive merchant growth and satisfaction. You will also be responsible for communicating insights and strategies to stakeholders, ensuring alignment across the organization.
At DoorDash, you will be part of a dynamic team that is dedicated to empowering local businesses. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will have the chance to work on impactful projects that directly influence the success of our merchants. Our culture encourages collaboration and innovation, and we value diverse perspectives. Join us in our mission to connect merchants with customers and drive their success.
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