Software Development Engineer-II, Trust Sensitive Content & Feedback Intelligence

Who you are

You have a solid background in software development, with experience in building complex applications that enhance user experiences. Your expertise in Java allows you to develop robust solutions, and you are familiar with machine learning concepts, particularly in the context of natural language processing. You thrive in collaborative environments and enjoy working with cross-functional teams to deliver impactful features. You are passionate about leveraging generative AI to create innovative solutions that enhance customer trust and safety.

You understand the importance of code quality and participate actively in design and code reviews, ensuring that the team's deliverables meet high standards. Your ability to work across various business domains enables you to contribute effectively to the development of sensitivity detection solutions. You are self-driven and inspired, always looking for ways to improve processes and outcomes.

Desirable

Experience with big data technologies and frameworks is a plus, as it will help you in handling large datasets effectively. Familiarity with real-time customer experience enhancement techniques will also be beneficial in this role. A background in multimedia content processing, including image, text, video, and audio, will give you an edge in understanding the complexities of the systems you will be working on.

What you'll do

As a Software Development Engineer-II in the Alexa Sensitive Content Intelligence team, you will own feature enhancements from end to end. This includes collaborating with product managers and data scientists to design, develop, and launch solutions in production. You will participate in design reviews and code reviews, contributing to the team's overall deliverables and ensuring high-quality outputs.

Your role will involve developing complex, cross-functional applications that operate across multiple locales and modalities. You will leverage your skills in machine learning and natural language understanding to help Alexa identify sensitive content effectively. You will work on enhancing the trust customers have in Alexa by ensuring that the content they interact with is appropriate and safe.

You will be part of a fast-moving team that embraces cutting-edge technologies to improve customer experiences. Your contributions will directly impact how customers engage with Alexa, making it a more enjoyable and trustworthy platform. You will also have opportunities to expand your knowledge and skills in generative AI and other advanced technologies.

What we offer

At Amazon, we foster a culture of innovation and collaboration. You will have the chance to work with some of the brightest minds in the industry, tackling exciting challenges that have a real impact on customer experiences. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to enhance customer trust and create engaging experiences with Alexa.