Manager, Inbound Sales Development

Who you are

You have a proven track record in sales leadership, with experience managing teams of Sales Development Representatives. You understand the importance of pipeline quality and are passionate about developing talent within your team. You thrive in a culture of accountability and growth, where you can motivate and coach your team to achieve their best. You are data-driven, using metrics to identify opportunities for improvement in sales processes and team performance. You are skilled in building relationships across functions, ensuring alignment with sales leadership to meet quality standards. You are committed to representing company values and creating exceptional first impressions for potential customers.

What you'll do

In this role, you will manage and develop a team of Sales Development Representatives focused on inbound sales leads. You will conduct weekly one-on-one meetings, shadow sessions, and call coaching to enhance team performance. You will build a culture of accountability and healthy competition, ensuring that top performers thrive while everyone improves. You will analyze funnel metrics to identify opportunities for improvement in volume, conversion rates, and meeting quality. Collaborating closely with sales leadership, you will ensure that the pipeline meets quality standards and converts effectively downstream. You will implement best practices around prospecting, messaging, personalization, and outreach to optimize the team's performance.

What we offer

At Block, you will be part of a mission-driven company that is transforming the way customers manage their spending. You will have the opportunity to lead a high-performing team and directly impact how thousands of businesses discover our services. We offer a supportive environment where you can grow your career and make a difference in the financial landscape. Join us in building a financial system that is open to everyone.