Growth Account Manager

Who you are

You have a strong background in account management, ideally with experience in the food or retail industries — your ability to build and maintain relationships is key to your success. You understand the importance of commercial acumen and strategic thinking in driving customer retention and growth. You thrive in a collaborative environment, working closely with cross-functional teams to deliver tailored solutions that meet customer needs. You are proactive and experienced, always looking for unique opportunities to help your customers succeed. Your communication skills are exceptional, allowing you to articulate complex ideas clearly and effectively. You are passionate about empowering customers and ensuring they gain maximum value from the platform.

What you'll do

As a Growth Account Manager at Deliverect, you will be the central point of contact for a portfolio of customers, owning the post-sales relationship to ensure they gain maximum, ongoing value from our platform. You will manage medium-to-high complexity accounts, acting as the internal process owner and collaborating cross-functionally to transform customer needs into feasible, value-driven solutions. Your role will involve identifying key expansion opportunities and driving customer retention through strategic partnerships. You will work closely with the Growth team to understand customer needs and develop tailored support strategies. Your contributions will directly impact Deliverect's overall revenue growth, making your role crucial to the company's success. You will also be responsible for fostering strong, long-term relationships with customers, ensuring they feel supported and valued throughout their journey with Deliverect.

What we offer

Deliverect offers a full-time, hybrid role with a flexible work schedule, allowing you to work three days in our Mexico City office and two days from home. You will be part of a dedicated team focused on empowering customers to achieve significant growth. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in revolutionizing commerce and making a meaningful impact in the food and retail industries.