Regional Services Partner - San Francisco

Who you are

You have a proven track record in sales management, particularly within the enterprise and strategic market segments. Your experience has equipped you with exceptional skills in building trusted relationships with customers, including C-level sponsors. You are a strategic problem solver who thrives in a dynamic environment and can navigate complex customer needs effectively. Your high energy and proactive approach enable you to drive significant business value for your clients.

You understand the importance of customer engagement throughout their journey, from pre-sales discussions to the successful launch of services. Your ability to communicate effectively and build rapport with diverse stakeholders is key to your success in this role. You are passionate about helping customers leverage technology to achieve their business goals and are committed to being a trusted advisor throughout their journey.

Desirable

Experience in the technology sector, particularly with AI and data solutions, is a plus. Familiarity with Elastic's products and services will help you connect with customers and understand their needs better. A background in consulting or professional services can also enhance your ability to deliver value to clients.

What you'll do

As the Regional Services Partner, you will take ownership of the customer services journey, ensuring that clients receive the highest level of service and support. You will engage with customers to understand their unique challenges and objectives, positioning Elastic's solutions as the best fit for their needs. Your role will involve collaborating with cross-functional teams to ensure seamless service delivery and customer satisfaction.

You will be responsible for developing and executing strategies to grow the Services business in your region. This includes identifying new business opportunities, nurturing existing relationships, and driving customer engagement initiatives. You will work closely with the sales team to align on goals and strategies, ensuring that customer needs are met throughout the sales process.

Your ability to analyze market trends and customer feedback will inform your approach to service delivery and business development. You will leverage your insights to refine service offerings and enhance customer experiences, ultimately contributing to the overall growth of Elastic's Services business.

What we offer

Elastic provides a collaborative and innovative work environment where you can thrive. You will have the opportunity to work with cutting-edge technology and contribute to meaningful projects that impact businesses worldwide. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our team is committed to supporting your professional growth and development, providing resources and opportunities to enhance your skills and advance your career.

Join us at Elastic and be part of a team that is transforming the way organizations leverage data and AI to drive success. We offer competitive compensation and benefits, along with a culture that fosters creativity and collaboration.