Team Lead, Market Operations

Who you are

You have a proven track record in operations management, ideally with experience in a fast-paced environment. Your leadership skills shine as you mentor and develop team members, fostering a collaborative atmosphere. You are adaptable and thrive in dynamic situations, ready to step in wherever needed to ensure the success of your team. You understand the importance of customer satisfaction and are committed to creating a hassle-free experience for clients. Your unique perspective and personality contribute to a diverse and inclusive workplace.

What you'll do

As the Team Lead in Market Operations, you will be responsible for running the local Carvana hub, overseeing daily operations, and ensuring that all processes run smoothly. You will lead a team of Customer Advocates, providing guidance and support as they deliver vehicles to customers. Your role will involve market launches, managing logistics, and coordinating with various departments to enhance operational efficiency. You will juggle multiple projects, ensuring that deadlines are met while maintaining high standards of customer service. Your leadership will be crucial in developing team members and fostering a positive work environment.

What we offer

At Carvana, we offer a unique work culture that values diversity and collaboration. You will have the opportunity to work in a team-oriented environment where your contributions are recognized and valued. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to revolutionize the car buying experience and make a meaningful impact in the automotive industry.