Senior Recovery Analyst, Financial Products

Who you are

You have a strong background in financial products and risk management, with experience in collections and arrears management. You understand the complexities of financial operations and are adept at turning challenging situations into opportunities for sound risk management. Your analytical skills enable you to assess financial data effectively, ensuring compliance and operational excellence. You thrive in collaborative environments, working closely with cross-functional teams to achieve common goals. You are committed to delivering customer-centric solutions and maintaining the financial integrity of the organization. You possess excellent communication skills, allowing you to articulate complex financial concepts to various stakeholders.

What you'll do

As a Senior Recovery Analyst, you will be responsible for managing collections across a growing suite of financial products, including cash advances, capital, charge cards, overdrafts, and hardware. You will collaborate with the Credit Risk team to develop and implement strategies that enhance the collections framework while focusing on customer needs. Your role will involve analyzing financial data to identify trends and opportunities for improvement in the collections process. You will work closely with product teams to ensure that financial products meet compliance standards and align with customer expectations. Additionally, you will engage with merchants to build and maintain strong relationships, providing support during challenging financial situations. Your contributions will directly impact Adyen's growth and operational excellence.

What we offer

At Adyen, we value diversity and inclusion, fostering an environment where all team members can thrive. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the organization. You will be part of a dynamic team that is dedicated to transforming the payments landscape and delivering exceptional service to our clients. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.