Sr. Channel Communications Manager (Starlink)

Who you are

You have a strong background in working with retailers within the Consumer Electronics, Telecommunications, or Technology sectors — your experience includes leading omni-channel product transitions and retailer communications. You possess a deep understanding of omni-channel marketing and communication management, which allows you to effectively influence and build relationships with channel partners to enhance customer experience. Your strategic influence is complemented by your ability to develop branding and messaging strategies that ensure execution consistency through various channel partners.

You are adept at measuring the effectiveness and efficiency of marketing investments through channel partners, utilizing both short- and long-term metrics to demonstrate success. Your experience in managing communications across multiple platforms equips you with the skills necessary to navigate complex marketing landscapes and deliver impactful results. You thrive in environments that require collaboration and strategic thinking, and you are passionate about enhancing customer experiences through innovative communication strategies.

What you'll do

In this role, you will lead the customer experience initiatives within our channel partners' online and offline stores, ensuring that branding and messaging strategies are effectively executed. You will be responsible for developing comprehensive marketing strategies that resonate with target audiences and drive engagement. Your role will involve collaborating closely with channel partners to align on marketing efforts and ensure that the customer experience is seamless across all touchpoints.

You will analyze marketing performance data to assess the impact of your strategies and make data-driven decisions to optimize future campaigns. Building strong relationships with channel partners will be crucial, as you will work together to enhance the visibility and appeal of Starlink products. You will also be tasked with leading omni-channel product transitions, ensuring that all communications are consistent and aligned with the overall brand messaging.

Your strategic influence will be key in driving the success of marketing initiatives, and you will be expected to present findings and recommendations to senior leadership. You will play a pivotal role in shaping the customer experience and ensuring that Starlink's innovative offerings are effectively communicated to the market.

What we offer

At SpaceX, you will have the opportunity to work at the cutting edge of satellite technologies, contributing to a mission that aims to connect the unconnected. You will be part of a world-class team that is dedicated to making a significant impact on communities, businesses, and governments worldwide. We foster a collaborative and innovative work environment where your contributions will be valued and recognized. Join us in our mission to enable human life on Mars and beyond.