
AI-driven IT support for modern workplaces
Moveworks is an AI assistant platform headquartered in Mountain View, CA, that provides IT service and helpdesk support through an AI-driven chatbot. The platform effectively resolves 30% of IT support tickets within weeks of implementation, catering to large enterprises that handle hundreds of requ...
Moveworks offers unlimited PTO, allowing employees to take an average of 4-6 weeks off annually. Additional benefits include equity and stock options,...
Moveworks fosters a culture centered around innovation in AI-driven IT support, enabling employees to efficiently manage their workload. The company v...

Moveworks • Mountain View, CA
Moveworks is seeking a Senior Machine Learning Engineer II to build cutting-edge ML infrastructure for large language models. You'll work with technologies like Python, TensorFlow, and AWS to optimize and scale machine learning systems. This role requires significant experience in machine learning and infrastructure development.
You have 5+ years of experience in machine learning engineering, with a strong focus on building and optimizing ML infrastructure. Your expertise includes working with large language models (LLMs) and you are familiar with the challenges of distributed training and inference pipelines. You have a solid understanding of model evaluation and monitoring frameworks, and you are skilled in optimizing LLM latency. You thrive in collaborative environments, working closely with cross-functional teams of engineers, data analysts, and product managers to deliver impactful AI solutions.
You possess deep knowledge of Python and are proficient in using machine learning frameworks such as TensorFlow and PyTorch. Your experience with cloud platforms like AWS allows you to effectively deploy and manage machine learning models at scale. You are comfortable with containerization technologies like Docker and orchestration tools such as Kubernetes, which are essential for building scalable ML systems. You have a passion for solving complex problems and are eager to contribute to the long-term scalability of AI products.
Experience with MLflow for managing the machine learning lifecycle is a plus. Familiarity with data engineering practices and tools will enhance your ability to build robust data pipelines that support machine learning workflows. You are also open to exploring new technologies and methodologies that can improve the efficiency and effectiveness of machine learning processes.
In this role, you will be responsible for designing, building, and optimizing scalable machine learning infrastructure that supports the training, evaluation, and deployment of large language models. You will collaborate with the ML infra team to develop abstractions that automate various steps in different ML workflows, ensuring that the infrastructure is efficient and user-friendly. Your work will directly impact the way customers experience AI, as you will be building the foundation for hundreds of ML and NLP models in production.
You will engage in distributed training and inference, tackling challenges related to scalability and optimization of core algorithms. Your role will involve evaluating and monitoring models to ensure they meet performance standards and are continuously improved. You will also work closely with data infrastructure teams to ensure that data flows seamlessly through the ML pipelines, enabling effective model training and deployment.
As part of a fast-moving team, you will have the opportunity to take ownership of critical projects that shape the future of AI at Moveworks. You will be encouraged to innovate and propose new ideas that can enhance the capabilities of the ML infrastructure. Your contributions will be vital in helping Moveworks maintain its position as a leader in AI transformation for enterprises.
Moveworks provides a dynamic work environment where innovation is at the forefront. You will be part of a team that is dedicated to solving real-world problems through advanced AI technologies. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to enhance operational efficiency and improve the employee experience through AI-driven solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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