Amazon Freight allows both small and large businesses to use Amazon to transport products in bulk across Europe. This is an innovative technology-driven service currently growing rapidly in Europe.
We are looking to hire a professional People Manager responsible for leading a team in charge of developing our strategic portfolios through relationship building, engagement activities and ensuring a great customer experience. This individual will analyze market data to identify trends/opportunities, utilize an extensive network of relationships with the relevant industry to gather market intelligence, and execute on business development opportunities. The successful candidate will be results driven, highly analytical, customer obsessed, and ready to roll up the sleeves to grow this business.
Key job responsibilities
- Support individuals on identifying new segments and unlock new strategic customers with best-in-class service.
- Maintain a high level of engagement from potential customers and proactively identify the challenges they are facing.
- Build relationships with key stakeholders across the portfolio.
- Be the voice of the customer to guide product development and iterations.
- Identify and lead complex projects or initiatives to solve customer pain points and improve experience.
- Communicating ideas effectively, both verbally and in writing, to all types of audiences and not limited to writing narratives, business cases and other strategic documentation.
- Coach and mentor team members
A day in the life
This role sits within the Business Development team, part of Amazon Freight Commercial team. Focusing on new customer acquisition in the EMEA market, the Manager is expected to manage, coach and mentor team members on attracting new businesses, engage with senior leaders of our prospective enterprise customers, tailor our product to customers' needs and close business deals with the needle-moving shippers for Amazon Freight.
About the team
Using rail, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
Amazon Freight (AF) is a B2B start-up that allows external businesses ("shippers") to use Amazon’s transportation technology and network to transport products in bulk across Europe. This is an innovative technology-driven solution for the logistics needs of small and large businesses and is scaling rapidly as an offering.- A degree
- Experience in managing large teams
- Experience in a Commercial role (Sales/Account Management)
- Experience in dealing with enterprise companies- Master's degree.
- Prior experience working in Supply Chain, Business Development or consulting experiences.
- Other European languages, e.g. French, Spanish, Italian, Dutch, etc.
- Relevant experience working in supply chain, freight industries or consultancy
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
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