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The everything store and cloud computing leader
Key Highlights
- Headquartered in South Lake Union, Seattle, WA
- Over 1.5 million employees worldwide
- Leading cloud services through Amazon Web Services (AWS)
- Acquired Whole Foods, Twitch, and Ring
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
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Manager I, Operations, ROC, Manager I,ROC,RS WHT,EU
Amazon • Hyderabad, Telangana, IND
Skills & Technologies
Overview
Amazon is hiring a Manager I for their Operations team in Hyderabad to oversee the Relay Operations Center. You'll manage shift operations, analyze network data, and improve team performance. This role requires strong data analysis skills and experience in operations management.
Job Description
Who you are
You have experience in operations management, ideally within a logistics or supply chain environment — you understand the intricacies of managing teams and ensuring smooth operations. You are skilled in data analysis, allowing you to identify trends and make informed decisions that drive performance improvements. Your communication skills are strong, enabling you to effectively liaise with both internal and external stakeholders, including vendors and carriers. You thrive in a fast-paced environment and are adept at problem-solving, particularly when it comes to operational challenges. You are proactive in identifying opportunities for process automation and improvement, ensuring that operations run efficiently.
What you'll do
In this role, you will manage a shift at the Relay Operations Center, focusing on optimizing team performance and implementing change management strategies. You will develop and monitor performance metrics to drive business results, ensuring that your team meets operational goals. Your responsibilities will include analyzing network data to identify trends and making data-backed decisions that impact the business. You will communicate regularly with external customers, such as carriers and suppliers, as well as internal teams like retail and finance, to ensure alignment and resolve any issues that arise. You will escalate problems as necessary and follow through on resolutions, maintaining a high level of service for all stakeholders.
What we offer
At Amazon, you will be part of a dynamic team that plays a critical role in the transportation network. We offer competitive compensation and opportunities for professional growth within the company. You will have access to resources and support to help you succeed in your role, and you will be encouraged to bring your ideas for process improvements to the table. Join us in our mission to deliver exceptional service to our customers and make a significant impact on our operations.
Interested in this role?
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