Senior Product Manager, Consumer Payments and Retention

Who you are

You have 5+ years of experience in product management, particularly in consumer payments and retention strategies. Your background includes working closely with engineering, UX, and legal teams to ensure compliance and deliver exceptional user experiences. You possess strong analytical skills and are comfortable making data-driven decisions to enhance subscription services. You thrive in collaborative environments and have a proven track record of managing cross-functional projects that drive user engagement and retention. You are passionate about creating seamless payment experiences that delight users and contribute to business growth.

Desirable

Experience in the streaming or entertainment industry is a plus, as is familiarity with subscription-based business models. You have a strong understanding of payment compliance regulations and best practices. You are adept at using analytics tools to track user behavior and identify opportunities for improvement. Your communication skills enable you to articulate complex ideas clearly to stakeholders at all levels.

What you'll do

As the Senior Product Manager for Consumer Payments and Retention at Roku, you will own the payment experience across the Roku ecosystem. You will lead initiatives to enhance subscription retention efforts, ensuring that users have a seamless experience when engaging with subscription services. You will collaborate with engineering and UX teams to design and implement features that meet user needs while adhering to compliance standards. You will analyze user data to identify trends and insights that inform product decisions and drive improvements in user engagement. You will work closely with legal and business teams to ensure that all payment processes are compliant with regulations. Your role will involve defining success metrics and tracking performance to measure the impact of your initiatives on subscription retention.

What we offer

Roku offers a competitive salary range of $204,000 - $255,000 annually for this position, reflecting the skills and experience of the candidate. You will have the opportunity to work in a fast-growing public company where your contributions are valued and impactful. We foster a culture of collaboration and innovation, encouraging you to bring your ideas to the table. You will gain meaningful experience across various disciplines while working to enhance the viewing experience for millions of users worldwide. Join us in our mission to connect consumers to the content they love and power every television in the world.