Staff Brand Designer

Who you are

You have 5+ years of experience in brand design, with a strong portfolio showcasing your work across various marketing channels. Your expertise in design tools such as Adobe XD and Figma allows you to create visually compelling content that resonates with audiences. You thrive in collaborative environments, working closely with marketing teams to develop creative solutions that enhance brand visibility and engagement. You understand the importance of user experience and apply this knowledge to your designs, ensuring they are not only aesthetically pleasing but also functional and effective. You are adaptable and open to feedback, continuously seeking ways to improve your craft and contribute to the team's success. You value a healthy work-life balance and appreciate a workplace that fosters creativity and innovation.

Desirable

Experience in digital marketing and a solid understanding of branding principles will set you apart. Familiarity with motion design or video editing tools is a plus, as it can enhance your contributions to multimedia campaigns. A background in working with AI-driven products or services can also be beneficial, given Intercom's focus on AI customer service solutions.

What you'll do

As a Staff Brand Designer at Intercom, you will lead the design efforts for various marketing campaigns, ensuring that all visual elements align with the brand's identity and messaging. You will collaborate with cross-functional teams, including marketing and product, to create engaging content for digital platforms, out-of-home advertising, and events. Your role will involve conceptualizing and executing design projects from start to finish, managing timelines and deliverables effectively. You will also participate in brainstorming sessions, contributing innovative ideas that push the boundaries of traditional marketing design. Regularly reviewing and analyzing the performance of your designs will help you refine your approach and achieve better results. You will mentor junior designers, sharing your knowledge and expertise to help them grow in their roles. Your contributions will play a crucial role in shaping the customer experience and enhancing Intercom's brand presence in the market.

What we offer

Intercom provides a supportive and inclusive work environment where creativity is encouraged and valued. You will have access to professional development opportunities, allowing you to expand your skill set and advance your career. The company promotes a healthy work-life balance, offering flexible working arrangements to accommodate your needs. Competitive compensation and benefits packages are part of the offering, ensuring that you are rewarded for your contributions. You will be part of a dynamic team that is passionate about delivering exceptional customer experiences through innovative design solutions.