Empowering businesses to manage data privacy seamlessly
Didomi, headquartered in Paris, France, is a leading consent management platform established in 2017. With $130.1 million raised in Series B funding, Didomi helps enterprises like Rakuten, Orange, and Adevinta manage user consent and data privacy effectively, ensuring compliance with global regulati...
Didomi offers stock options, a flexible remote work policy, and a designated coworking space. Employees receive a sports subsidy, support for home off...
Didomi fosters a culture focused on data privacy and transparency. The company prioritizes deep expertise in consent management, allowing it to develo...
Didomi • New-York, United States
Didomi is seeking a Senior Customer Success Manager to enhance client relationships and support privacy product integrations. This role requires strong communication skills and experience in customer success management.
You have a proven track record in customer success management, ideally with experience in technology or privacy products. You excel at building and maintaining client relationships, ensuring that customers derive maximum value from the products you support. Your communication skills are top-notch, allowing you to effectively deliver training and product demonstrations to clients. You are collaborative by nature, working seamlessly with cross-functional teams to relay client feedback and improve service delivery. You understand the importance of privacy compliance and are passionate about helping clients navigate these challenges. You are proactive in identifying client needs and are committed to their success.
As a Senior Customer Success Manager at Didomi, you will be responsible for managing client relationships and ensuring their satisfaction with our suite of privacy products. You will conduct training sessions and product demos for new clients, helping them understand how to integrate our solutions into their properties effectively. Your role will involve gathering and analyzing client feedback to inform product improvements and working closely with internal teams to address any issues that arise. You will also play a key role in onboarding new clients, guiding them through the initial setup and ensuring they are equipped to use our products successfully. Your insights will help shape the future of our offerings as you advocate for client needs within the organization. You will be a vital part of our mission to enhance website performance and reduce privacy compliance risks for global brands.
At Didomi, we offer a dynamic work environment where your contributions directly impact our clients' success. You will have the opportunity to work with a talented team dedicated to innovation in privacy solutions. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to empower brands to navigate the complexities of privacy compliance while enhancing their digital performance.
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