Collections Analyst

Who you are

You have a strong background in collections and financial products, with a focus on customer-centric operations. You understand the importance of maintaining financial integrity and have experience working in a collaborative team environment. You are motivated and enjoy solving unique technical challenges at scale, contributing to the overall success of the organization. You are detail-oriented and possess excellent communication skills, allowing you to effectively manage relationships with stakeholders and customers. You thrive in a fast-paced environment and are eager to support the growth of the company through intelligent and compliant operational excellence.

What you'll do

As a Collections Analyst at Adyen, you will be a core member of the Credit Risk team, responsible for managing collections across various financial products, including cash advances, capital, charge cards, overdrafts, and hardware. You will collaborate closely with product teams to develop and implement strategies that enhance the collections framework while ensuring a steadfast focus on customer needs. Your role will involve analyzing collections data to identify trends and opportunities for improvement, as well as developing processes that streamline operations and enhance customer satisfaction. You will also be responsible for turning challenging financial situations into opportunities for sound risk management, ensuring that merchant relationships are sustained and strengthened.

What we offer

Adyen offers a dynamic work environment where you can grow your career while contributing to innovative solutions in the payments industry. You will have the opportunity to work with leading companies and be part of a team that values collaboration and excellence. We provide competitive compensation and benefits, along with a commitment to diversity and inclusion in the workplace. Join us in transforming the way the world pays and make a meaningful impact in the financial technology space.