Account Manager II

Who you are

You are a driven and enthusiastic individual with experience in account management, particularly in the mid-market segment. You thrive on driving growth and exceeding targets, and you understand the importance of building strong relationships with clients. Your ability to manage a portfolio of accounts effectively is complemented by your strategic thinking and creativity in identifying new opportunities. You are comfortable using tools like Salesforce to maintain accurate forecasts and a healthy pipeline. You enjoy collaborating with a dynamic team and are motivated by contributing to a high-performing environment.

Desirable

Experience in upselling and retaining customer accounts is a plus, as is familiarity with Clari or similar forecasting tools. You have a knack for delivering engaging online product demos that educate and inspire clients, helping them see the value in your offerings.

What you'll do

In this role, you will manage a portfolio of roughly 100 existing customer accounts, focusing on retention and growth. You will use referrals and existing relationships to uncover new opportunities within your client base. Delivering engaging online product demos will be a key part of your responsibilities, as you aim to educate and convert clients. You will build accurate forecasts and maintain a healthy pipeline using Salesforce and Clari, ensuring that you are always aware of your account statuses and potential growth areas. Collaborating with your team, you will progress and close deals over the phone, identifying the right stakeholders within existing clients to maximize your impact. Your strategic thinking will help you expand multithreaded relationships within departments, allowing you to identify new opportunities across the wider customer organization.

What we offer

At ZoomInfo, you will be part of a culture that empowers you to do your best work. You will be surrounded by teammates who care deeply and challenge each other to excel. The tools and resources provided will amplify your impact, enabling you to contribute meaningfully to the company's success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.