Principal, Program Management

Who you are

You have a strong background in program management, with at least 5 years of experience leading cross-functional initiatives in a fast-paced environment. Your strategic mindset allows you to identify and define complex programs that align with business objectives, particularly in the e-commerce sector. You thrive in ambiguous situations and possess the adaptability to navigate challenges without direct authority, fostering collaboration across teams. Your data-driven approach enables you to make informed decisions that enhance operational efficiency and customer experience.

You are an effective communicator, capable of articulating program goals and progress to stakeholders at all levels. Your leadership style encourages team engagement and accountability, ensuring that everyone is aligned towards common objectives. You understand the importance of customer-centric strategies and are passionate about improving the shopping experience for users.

Desirable

Experience in the e-commerce industry is a plus, as is familiarity with market penetration strategies and operational improvements. A background in data analysis or project management methodologies will further enhance your ability to succeed in this role.

What you'll do

As a Senior Program Manager at Coupang, you will be responsible for driving the success of the Taiwan e-commerce platform through strategic program leadership. You will identify, define, and launch multi-functional programs aimed at achieving ambitious business goals, such as enhancing market penetration and operational efficiency. Your role will involve collaborating with various teams, including marketing, operations, and technology, to ensure that initiatives are executed effectively and deliver measurable results.

You will serve as a central hub for cross-functional initiatives, coordinating efforts across departments to align on priorities and timelines. Your ability to manage ambiguity will be crucial as you navigate the complexities of program execution, ensuring that all stakeholders are informed and engaged throughout the process. You will also analyze data to track program performance and make adjustments as necessary to optimize outcomes.

In this role, you will have the opportunity to influence the direction of Coupang's growth in Taiwan, contributing to the overall strategy and vision of the company. You will work closely with senior leadership to report on progress and provide insights that drive decision-making.

What we offer

Coupang offers a dynamic work environment where innovation and customer satisfaction are at the forefront of our mission. You will be part of a team that is dedicated to transforming the shopping experience for customers in Taiwan. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to create a world where customers wonder how they ever lived without Coupang.