Repair Manager

Who you are

You are a strategic leader with a proven track record in managing operations, particularly in reverse logistics and repair processes. Your experience includes overseeing vendor management and ensuring high-quality customer service. You thrive in environments where operational excellence is paramount, and you are committed to continuous improvement. You possess strong analytical skills that enable you to assess performance metrics and implement effective solutions. Your leadership style fosters collaboration and motivates teams to achieve their best work. You understand the importance of customer satisfaction and are dedicated to enhancing the overall experience for clients and partners.

Desirable

Experience in the electronic payment technology industry is a plus, as is familiarity with quality assurance processes and operational efficiency strategies. A background in managing cross-functional teams and driving strategic initiatives will set you apart. You are adaptable and can navigate the complexities of a fast-paced work environment while maintaining a focus on results.

What you'll do

As the Repair Manager at Verifone, you will play a critical role in overseeing the performance of our repair partners and ensuring that our reverse logistics operations run smoothly. You will be responsible for developing and implementing strategies that enhance operational efficiency and improve customer satisfaction. Your role will involve analyzing performance data, identifying areas for improvement, and collaborating with various stakeholders to drive initiatives that align with our business goals. You will lead a team dedicated to maintaining high standards of quality and service, ensuring that all repair processes meet our rigorous expectations. Additionally, you will manage relationships with vendors, negotiating contracts and ensuring compliance with service level agreements. Your strategic vision will guide the continuous improvement of our operations, helping Verifone maintain its leadership position in the electronic payment technology industry.

What we offer

At Verifone, we offer a dynamic work environment where innovation and excellence are at the forefront of our mission. You will have the opportunity to work with a diverse team of professionals who are committed to delivering exceptional payment solutions. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our culture encourages collaboration and values the contributions of every team member. Join us in shaping the future of electronic payments and making a meaningful impact in the industry.