Principal Software Engineer

Who you are

You are a customer-obsessed problem-solver with a strong background in software engineering and a passion for AI. With a collaborative spirit, you thrive in diverse teams and are committed to driving customer satisfaction through innovative solutions. You have experience in incident management and support, and you understand the importance of reliability in cloud services. Your growth mindset empowers you to continuously learn and adapt in a fast-evolving environment.

You have a proven track record of delivering engineering projects that enhance platform reliability and security. You are skilled in analyzing customer feedback and translating it into actionable improvements. Your ability to work cross-functionally with various teams allows you to amplify customer voices and contribute to the overall quality vision for Azure. You are dedicated to fostering an inclusive culture where everyone can contribute their best work.

Desirable

Experience with cloud technologies and a deep understanding of Azure services will set you apart. Familiarity with software engineering best practices and operational improvements is highly valued. You are encouraged to apply even if your experience doesn't match every requirement, as we believe diverse perspectives lead to better solutions.

What you'll do

In this role, you will lead engineering efforts to improve the reliability and security of Azure services. You will engage with customers to understand their needs and challenges, using this insight to drive enhancements in our cloud offerings. Your responsibilities will include orchestrating deep engagements in incident management and support, ensuring that customer feedback is effectively integrated into our development processes.

You will collaborate with cross-functional teams to innovate and scale solutions that address customer pain points. Your contributions will directly impact the quality and reliability of Azure, making it the safest cloud platform available. You will also share your knowledge and expertise with your team, helping to build a culture of continuous improvement and learning.

What we offer

At Microsoft, we offer a dynamic work environment where you can grow your career while making a meaningful impact. You will have access to resources and support that empower you to achieve your professional goals. Our commitment to diversity and inclusion ensures that you will work in a culture that values your unique perspective and contributions. We provide competitive compensation and benefits, along with opportunities for professional development and advancement within the company.