Engineering Operations Technician, DCC Communities

Who you are

You are an Engineering Technician with a strong foundation in electrical and mechanical systems, ready to take on the challenge of maintaining mission-critical technology infrastructure. Your hands-on experience in troubleshooting and operating complex systems makes you a critical guardian of our technological backbone. You understand the importance of uptime and are committed to ensuring that our data centers run smoothly and efficiently.

You have a background in electrical engineering or mechanical engineering, with practical experience in working with systems such as diesel generators, UPSs, and three-phase electrical systems. Your ability to diagnose and resolve issues quickly is complemented by your attention to detail and commitment to safety standards. You thrive in a collaborative environment, working alongside a diverse team of engineers and specialists to support AWS's global infrastructure.

You are eager to learn and grow in your role, embracing the opportunity to tackle complex challenges in a fast-paced environment. You understand that the work you do directly impacts the digital experiences of millions of users worldwide. Your proactive approach to problem-solving and your technical expertise make you an invaluable asset to our team.

Desirable

Experience with data center operations or related fields is a plus, as is familiarity with AWS services. You are open to continuous learning and development, seeking to expand your skill set in areas such as cloud infrastructure and advanced troubleshooting techniques.

What you'll do

As an Engineering Operations Technician at Amazon, you will play a pivotal role in maintaining the heartbeat of our data centers. Your primary responsibilities will include operating and troubleshooting mission-critical facilities, ensuring that all systems are functioning optimally. You will work with stand-by diesel generators, UPSs, PDUs, and other essential equipment to maintain a high level of uptime.

You will be responsible for conducting regular inspections and preventive maintenance on electrical and mechanical systems, identifying potential issues before they escalate. Your hands-on approach will involve working directly with equipment, performing repairs, and collaborating with other technicians and engineers to resolve complex problems.

In this role, you will also participate in incident response efforts, working to restore services quickly and efficiently in the event of a failure. Your ability to think critically and act decisively will be crucial in maintaining our commitment to 99.999% uptime.

You will have the opportunity to contribute to process improvements and efficiency initiatives, helping to enhance the overall performance of our data centers. Your insights and suggestions will be valued as we strive to optimize our operations and support the growing demands of our customers.

What we offer

At Amazon, we offer a comprehensive benefits package that includes competitive compensation, medical and financial benefits, and opportunities for professional development. You will be part of a diverse and inclusive team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement — your enthusiasm and willingness to learn are what matter most.

Join us in our mission to keep the cloud running and support the digital experiences of millions. Your work will have a direct impact on the success of our operations and the satisfaction of our customers. We look forward to welcoming you to our team.