Senior Research Operations Specialist

Who you are

You have a strong background in research operations, ideally with experience in optimizing research infrastructure and managing participant operations. You understand the importance of making insights accessible and actionable across teams, and you thrive in collaborative environments where you can work closely with researchers, designers, and product managers. Your organizational skills are top-notch, allowing you to manage multiple projects efficiently while ensuring high-quality outcomes. You are a lifelong learner who embraces diverse perspectives and experiences, contributing to a culture of continuous improvement.

Desirable

Experience with user-centered design principles and methodologies is a plus, as is familiarity with tools that facilitate research operations. You may have worked in a tech environment before, giving you insights into the unique challenges and opportunities in this space. A passion for identity and security technologies will help you align with Okta's mission and values.

What you'll do

In this role, you will be responsible for optimizing the research infrastructure at Auth0 by Okta, ensuring that research processes are efficient and effective. You will manage participant operations, coordinating recruitment and engagement to ensure a diverse and representative sample for research studies. Your collaboration with researchers will be crucial in delivering insights that inform product development and enhance user experiences. You will also work on improving the way insights are shared across the company, making sure they are actionable and reusable for various teams. This position offers you the opportunity to shape how research operations evolve at scale, contributing to the overall success of the organization.

What we offer

At Okta, you will be part of a dynamic team that values diverse perspectives and experiences. We offer a supportive work environment where you can grow your skills and advance your career. You will have the chance to make a real impact on how research is conducted and utilized within the company. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of lifelong learners. Join us in building a world where identity belongs to everyone.