Salesforce Developer III

Who you are

You are an experienced Salesforce Developer with a strong background in designing and implementing Salesforce solutions that meet business needs. With at least 5 years of experience, you have a deep understanding of Salesforce features and best practices in configuration and custom development. You excel at translating complex business requirements into scalable Salesforce features, ensuring optimal performance and integrity of the Salesforce environment.

Your expertise includes building scalable solutions using Flows, custom objects, validation rules, Apex classes, and Lightning components. You are skilled in integrating Salesforce with other systems and have a proven track record of delivering high-quality solutions that enhance customer care operations. You thrive in collaborative environments, working closely with various stakeholders to achieve business objectives.

Desirable

Experience with Salesforce integrations and data management is a plus. Familiarity with agile methodologies and project management tools will help you succeed in this role. You are proactive in identifying opportunities for improvement and are committed to continuous learning and professional development.

What you'll do

In this role, you will be responsible for designing and implementing Salesforce solutions that align with the goals of the Customer Care organization. You will translate business requirements into Salesforce features, utilizing your expertise in configuration and custom development. Your responsibilities will include building scalable solutions, integrating Salesforce with other systems, and ensuring the optimal performance of the Salesforce environment.

You will collaborate closely with cross-functional teams, including marketing, sales, and service, to deliver high-quality solutions that enhance customer interactions. You will also be involved in troubleshooting and resolving issues within the Salesforce platform, ensuring that all solutions are robust and reliable.

As a Senior Salesforce Developer, you will mentor junior developers and share your knowledge of best practices in Salesforce development. You will participate in code reviews and contribute to the continuous improvement of development processes within the team. Your role will also involve staying up-to-date with the latest Salesforce features and updates, ensuring that the organization leverages the full potential of the platform.

What we offer

LivePerson offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work with leading brands and contribute to the development of cutting-edge conversational AI solutions. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in transforming customer interactions through advanced technology and make a meaningful impact in the industry.