Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Tokyo, Japan
Coupang is seeking a Senior Manager, Talent Delivery Programs to design and optimize scalable talent acquisition programs. You'll focus on programmatic recruitment and vendor management to support rapid growth in Japan. This role requires strong leadership and strategic planning skills.
You have a proven track record in talent acquisition and program management, with at least 5 years of experience in designing and executing scalable recruitment programs. Your expertise in vendor management and data-driven decision-making enables you to optimize processes effectively. You are passionate about creating exceptional customer experiences and understand the importance of aligning talent strategies with business goals. You thrive in fast-paced environments and are comfortable leading initiatives that drive operational excellence. You possess strong communication skills, allowing you to collaborate effectively with business leaders and recruiting teams.
Experience in the food delivery or logistics industry is a plus, as it provides you with insights into the unique challenges and opportunities in this sector. Familiarity with data analytics tools will enhance your ability to monitor and improve recruitment metrics. You are adaptable and open to learning new methodologies that can enhance talent delivery programs.
In this role, you will design and lead programs to scale frontline and operational roles across Japan, ensuring that recruitment efforts align with the company's rapid growth and expansion plans. You will develop and manage partnerships with staffing agencies and recruitment platforms to optimize cost, quality, and speed of delivery. Implementing data-driven processes will be crucial as you monitor funnel metrics, hiring velocity, and vendor performance to ensure operational excellence in talent acquisition. You will collaborate closely with business leaders to understand their workforce needs and develop frameworks that support scalable growth while maintaining compliance and efficiency. Your leadership will be instrumental in fostering a culture of innovation and agility within the talent delivery team.
Coupang offers a dynamic work environment where you can lead initiatives that have a significant impact on the company's growth trajectory. You will have opportunities to innovate and take initiative, contributing to the transformation of Japan's delivery market. The company values its employees and provides a supportive culture that encourages professional development and career advancement. You will be part of a team that is committed to delivering exceptional customer experiences and pioneering new solutions in the industry.
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