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Home›Jobs›Vana›Analista de Calidad - Lending Operations & Customer Service
Vana

About Vana

Empowering users to own their digital data

👥 21-100 employees📍 SoMa, San Francisco, CA💰 $25m
B2CArtificial IntelligenceData storageSaaS

Key Highlights

  • Raised $25 million in Series A funding
  • Headquartered in SoMa, San Francisco, CA
  • Offers products like Vana Portrait and GPT-me
  • Focus on decentralized data ownership in the Web3 space

VANA is a decentralized digital data platform headquartered in SoMa, San Francisco, CA, focused on empowering users to own and control their data in the Web3 ecosystem. The company has raised $25 million in Series A funding and offers innovative products such as Vana Portrait, Vana Studio, and GPT-m...

🎁 Benefits

VANA offers unlimited PTO, a comprehensive benefits package that includes health, dental, and vision insurance, as well as a wellness plan. Employees ...

🌟 Culture

VANA fosters a creative culture centered around decentralization and user empowerment, allowing individuals to transform their data into unique AI-dri...

🌐 WebsiteAll 18 jobs →
Vana

Analista de Calidad - Lending Operations & Customer Service

Vana • Guatemala

Posted 3 months ago🏛️ On-SiteMid-LevelQuality analyst📍 Guatemala
Apply Now →

Job Description

Vana es una Fintech orgullosamente guatemalteca. Nuestro objetivo principal es utilizar tecnología para facilitar el acceso a productos financieros a la población poco bancarizada.

Actualmente nos enfocamos en créditos cuyas principales características son la facilidad, rapidez y los montos que se ofrecen. Toda la solicitud se realiza desde nuestra App Android, no es necesario visitar una agencia o punto físico para obtener estos créditos.

Función principal del puesto: monitorear y validar que los flujos de atención, sistemas, canales de comunicación (chat, correo, llamadas, entre otros) y herramientas digitales utilizadas por la empresa funcionen de forma óptima y alineadas con los objetivos de la organización y la experiencia al cliente.

Interested in this role?

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