
The digital operations platform for modern enterprises
PagerDuty is a leading digital operations management platform headquartered in SoMa, San Francisco, CA. Serving over 10,500 enterprises, including GE, Capital One, IBM, and Spotify, PagerDuty specializes in incident management and alerting services. The company has raised $173.8 million in funding a...
Employees enjoy 20 hours of paid volunteer time annually, comprehensive health insurance, and a generous paid parental leave policy. The company also ...
PagerDuty fosters a culture centered around operational excellence and innovation, focusing on empowering DevOps teams. The company emphasizes hands-o...

PagerDuty • Remote (Canada)
PagerDuty is seeking a Senior Product Manager for their AIOps team to enhance event orchestration and automation capabilities. You'll leverage machine learning and data analysis to drive product development. This role requires significant experience in product management.
You have 5+ years of experience in product management, ideally with a focus on AI and automation technologies. You understand the complexities of digital operations and have a proven track record of delivering impactful products that enhance user experiences. Your analytical mindset allows you to leverage data to inform product decisions and drive strategic initiatives. You are a strong communicator who can collaborate effectively with cross-functional teams, including engineering and design, to bring innovative solutions to market. You are passionate about using technology to solve real-world problems and are excited about the potential of AI in transforming software development.
Experience with event-driven architectures and familiarity with incident management tools will be advantageous. A background in software development or engineering will help you better understand the technical aspects of the products you manage. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on delivering value to customers.
As a Senior Product Manager for AIOps at PagerDuty, you will own the product roadmap and drive the development of features that enhance our event orchestration and automation capabilities. You will work closely with engineering teams to define product requirements and ensure that the solutions we build meet customer needs. Your role will involve conducting user research to gather insights and validate product concepts, as well as analyzing data to measure the success of product initiatives. You will collaborate with marketing and sales teams to develop go-to-market strategies and ensure that our products are positioned effectively in the market. You will also be responsible for communicating product updates and progress to stakeholders, ensuring alignment across the organization.
At PagerDuty, we provide a flexible and inclusive work environment that values diversity and encourages collaboration. You will have the opportunity to work with a talented team of professionals who are passionate about technology and its potential to improve business operations. We offer competitive compensation and benefits, including health and wellness programs, professional development opportunities, and a commitment to work-life balance. Join us in our mission to build a more equitable world through innovative digital operations management solutions.
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