About Deel
Global payroll made easy for remote teams
Key Highlights
- Valuation of over $10 billion after unicorn status
- Raised $979.8 million in Series E funding
- Headquartered in San Francisco, CA
- 1001+ employees supporting global operations
Deel is a leading payroll platform that simplifies global hiring for remote teams by automating onboarding, compliance, and payments. Headquartered in San Francisco, CA, Deel has raised $979.8 million in funding and achieved a valuation of over $10 billion, just a year after reaching unicorn status....
🎁 Benefits
Deel offers competitive salaries, equity options, unlimited PTO, and a remote-first work policy. Employees also benefit from a learning budget and com...
🌟 Culture
Deel embraces a remote-first culture that prioritizes flexibility and inclusivity. The company values innovation and is committed to simplifying the c...
Customer Success Manager I | French speaking
Deel • France
Overview
Deel is seeking a Customer Success Manager I who speaks French to support their all-in-one payroll and HR platform. You'll engage with global teams to enhance customer satisfaction and drive success. This role is ideal for those looking to start their career in customer success.
Job Description
Who you are
You are a motivated individual with a passion for customer success and a desire to help businesses thrive in a global environment. As a French speaker, you have strong communication skills that enable you to connect with diverse clients and understand their needs. You are eager to learn and grow within a fast-paced SaaS company, contributing to a culture of innovation and continuous improvement.
Desirable
Experience in customer service or support roles is a plus, but not required. Familiarity with HR or payroll systems will help you understand the challenges faced by clients in managing their workforce. You are adaptable and can thrive in a dynamic environment, ready to tackle new challenges as they arise.
What you'll do
In this role, you will be the first point of contact for customers, helping them navigate the Deel platform and ensuring they have a seamless experience. You will assist clients with onboarding, answering their questions, and providing guidance on best practices to maximize their use of the platform. Your role will involve collaborating with cross-functional teams to address customer feedback and improve the overall user experience.
You will also track customer interactions and maintain accurate records in our CRM system, ensuring that all client communications are documented and followed up appropriately. By building strong relationships with customers, you will help drive satisfaction and retention, contributing to Deel's mission of unlocking global opportunities for every person and business.
What we offer
Deel offers a vibrant work culture that values diversity and inclusion, with opportunities for professional development and growth. You will be part of a rapidly growing company that is transforming the way global talent connects with world-class organizations. We provide competitive compensation and benefits, along with a supportive environment that encourages innovation and collaboration. Join us in shaping the future of work and making a meaningful impact on businesses worldwide.
Interested in this role?
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