Senior Manager, Analytics

Who you are

You have 5+ years of experience in analytics, with a strong background in data interpretation and strategic decision-making — you thrive on transforming data into actionable insights that drive business growth. Your technical skills include proficiency in SQL and Python, allowing you to dive deep into data analysis while also guiding your team in best practices. You possess excellent leadership qualities, having managed teams in the past and fostering a culture of collaboration and continuous improvement. You are comfortable presenting complex data findings to executives and stakeholders, translating technical jargon into understandable insights that inform strategic initiatives. You are passionate about mentoring others, helping your team members develop their skills and advance their careers in analytics. You understand the importance of experimentation and data-driven decision-making in a fast-paced environment, and you are excited to lead a team that plays a crucial role in the company's mission.

Desirable

Experience with AI-driven analytics or experimentation frameworks would be a plus, as would familiarity with tools that enhance data collection and interpretation. A background in professional services or a related field can also be beneficial, as it provides context for the type of data you will be working with.

What you'll do

As the Senior Manager of Analytics, you will lead a team of approximately six analysts, guiding them through various strategic initiatives that include funnel optimization and customer quality assessments. You will be responsible for shaping how data is collected, interpreted, and acted upon across the business, ensuring that your team has the technical infrastructure needed to succeed. You will collaborate closely with other departments to ensure that data insights are integrated into decision-making processes, driving innovation and efficiency. Your role will involve hands-on work with SQL and Python, allowing you to stay connected to the technical aspects of analytics while also focusing on team development and strategic leadership. You will be tasked with developing frameworks that enhance the analytical culture within the organization, promoting a data-first mindset that empowers all employees to leverage insights in their work. You will also play a key role in presenting findings to executives, ensuring that data-driven insights inform high-level strategic decisions.

What we offer

At JustAnswer, you will be part of a mission-driven team that is dedicated to connecting millions of customers with licensed professionals across various fields. We offer a flexible remote work environment that allows you to balance your professional and personal life effectively. You will have the opportunity to work with cutting-edge AI technologies and contribute to a culture that values data-driven decision-making. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives to enrich our team.