About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Director, Technical Recruiting
Intercom • Dublin, Ireland
Overview
Intercom is seeking a Director of Technical Recruiting to lead efforts in attracting top technical talent across various teams. This role requires strategic leadership and collaboration with senior leadership to meet aggressive hiring goals.
Job Description
Who you are
You have extensive experience in technical recruiting, ideally with a focus on engineering and AI roles. You understand the nuances of attracting top talent in competitive markets and have a proven track record of building strong recruitment strategies. Your leadership style is collaborative, and you thrive in environments where you can guide and mentor a team of recruiters. You are data-driven and can leverage metrics to improve recruitment processes and outcomes. You are passionate about creating an inclusive hiring environment and understand the importance of diversity in building high-performing teams. You have excellent communication skills, allowing you to effectively partner with senior leadership and influence hiring decisions across the organization.
What you'll do
In this role, you will lead the technical recruiting team at Intercom, focusing on attracting talent for Machine Learning, Engineering, Product, Research, and Design teams. You will work closely with senior leadership to understand hiring needs and develop strategies to meet those needs. You will guide your team in executing recruitment campaigns, ensuring they align with the company's mission and values. You will also be responsible for driving initiatives that enhance the candidate experience and improve the overall recruitment process. Your role will involve analyzing recruitment metrics to identify areas for improvement and implementing best practices to optimize hiring efficiency. You will collaborate with the People Leadership team to shape the future of Intercom's talent acquisition strategy, ensuring it supports the company's growth and innovation goals.
What we offer
Intercom offers a dynamic work environment where you can make a significant impact on the company's growth. You will have the opportunity to work with a talented team and contribute to shaping the future of customer service through innovative AI solutions. We provide competitive compensation and benefits, along with opportunities for professional development and career growth. You will be part of a culture that values collaboration, creativity, and a commitment to excellence in everything we do.
Interested in this role?
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