Manager, Total Rewards

We’re looking for a Manager, Total Rewards to help us manage Hootsuite’s TR programs including global compensation, benefits and mobility, equity compensation and short term incentives. This role drives Hootsuite’s compensation programs, including base pay, incentives, and equity plans. It oversees global benefits programs and leads the design and administration of global mobility initiatives, including relocations, international assignments, and compliance with local laws, tax, immigration, and social security regulations. You’ll be a SME on the delivery of existing programs, as well as the launch of new programs and events. This role is open to applicants located across Canada, and the USA where we comply with our legal hiring entities. In this role, you will report to our Senior Manager, Total Rewards.

WHAT YOU’LL DO:

• Lead and develop the reporting team, including hiring, coaching, mentoring, and performance management. Perform full scope of people management responsibilities. 
• Manage and administer Hootsuite’s global benefits programs, ensuring compliance with local regulations, consistent employee experience, and alignment with business goals.
• Recommend and consult on benefits and wellness programs by analyzing employee needs, market trends, and organizational priorities.
• Lead the design and implementation of global mobility programs, including permanent relocation, short- and long-term assignments, business travel, and commuter programs.
• Ensure global mobility, benefits, and compensation programs comply with local laws, tax, immigration, and social security regulations. Provide guidance on shadow payroll, international treaties, and exemptions.
• Serve as the first point of contact for People Partners and Recruiters for mobility and benefits inquiries; develop resources such as policy guides, sessions, and legislative alerts.
• Drive and implement Hootsuite’s compensation programs to attract, retain, and motivate top talent, including base pay, incentives, and equity plans.
• Collaborate with People Partners and Total Rewards teams to execute programs such as job leveling, merit increases, promotions, bonuses, and pay equity initiatives.
• Conduct market reviews and benchmarking for compensation, benefits, relocation packages, and mobility services to ensure competitiveness.
• Manage global equity compensation plans, including grants, system maintenance, reporting, and communications, partnering with senior leaders, Legal, and Finance.
• Build strong consultative relationships with Talent Acquisition, People Operations, business leaders, and external vendors to deliver scalable, strategic, and compliant total rewards solutions.
• Perform other related duties as assigned 

WHAT YOU’LL NEED:

• Extensive experience in equity compensation, total rewards, global benefits, or equivalent and up to 3 years in global mobility.
• Strong knowledge of global compensation, benefits, and mobility programs.
• In-depth understanding of local and international labor laws, tax, social security, and immigration regulations.
• Proven track record leading and developing high-performing teams.
• Experience designing and implementing global mobility and relocation programs.
• Experience working with cross-functional teams and building consultative relationships with business leaders, HR partners, and external vendors.
• Experience conducting market benchmarking and compensation analysis
• Hands-on experience administering equity plans, global benefits, and mobility programs, with strong understanding of immigration, tax, relocation, social security, and regulatory compliance. Shareworks experience preferred.
• Advanced analytical skills and ability to interpret HR data to inform decisions.
• Project management skills and ability to execute programs end-to-end.
• Excellent communication and interpersonal skills, with the ability to convey complex HR topics clearly.
• Strong consultative and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Adaptability and willingness to stay current with HR trends, regulatory changes, and best practices.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Remote #LI-NS1