Agente de Atención al Cliente - Satélite

Who you are

You have experience in customer service, retail, or hospitality, which has equipped you with the skills to provide high-quality support to clients. Your attention to detail and problem-solving abilities enable you to address customer inquiries effectively. You are comfortable communicating with various stakeholders and can present information clearly to groups. You thrive in a fast-paced environment and are eager to help others succeed.

What you'll do

In this role, you will be the face of Uber at Greenlight locations, providing in-person support to drivers. You will assist new drivers with the registration process and ensure they understand the value of driving with Uber. Your responsibilities will include resolving customer issues promptly and efficiently, following established procedures or escalating when necessary. You will also engage with existing drivers to support their success on the platform and collaborate with management to improve support processes. Additionally, you will participate in local events and promotions, helping to foster community engagement.

What we offer

Uber offers a dynamic work environment where you can grow your skills and make a real impact on the community. You will have the opportunity to work closely with a diverse team and contribute to the success of drivers in your area. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.