Regional Lead, Google Cloud Consulting, Google Cloud (English, Korean)

Who you are

You have 15 years of experience in technology delivery, consulting, and enterprise customer experience — you've developed and led customer experience teams, ensuring high-quality service delivery. Your background includes managing software businesses and delivering cloud solutions at a global level, showcasing your ability to navigate complex environments and drive results.

Fluency in English and Korean is essential for this customer-facing role, allowing you to communicate effectively with local stakeholders. You possess strong client management skills and have a proven track record of building and fostering executive relationships, which is crucial for success in this position.

Your experience includes coaching and developing others, as well as building teams that excel in delivering cloud solutions. You understand software life-cycles and have hands-on experience architecting and developing software for distributed systems, including data platforms and AI/ML applications.

Desirable

An advanced degree in a Management, Technical, or Engineering field would be beneficial, as would experience in growing and managing a professional services organization with industry presence. Your ability to leverage operational excellence and lead workload and opportunity review meetings with sales teams will set you apart.

What you'll do

As the Cloud Consulting Regional Lead, you will provide business and technical leadership, guiding your team in designing solutions that meet client needs. You will lead all client-facing activities, ensuring that Google Cloud engages effectively with clients to manage transitions and onboarding processes.

Your role will involve collaborating with our Support and Engineering teams to enhance customer experience, resolve urgent technical blockers, and advocate for product feature improvements. You will also be responsible for driving improved customer experience through strategic initiatives and operational excellence.

You will engage with clients to understand their needs and develop tailored solutions that align with their business objectives. Your leadership will foster a transformation-led and growth-oriented culture within your team, ensuring that all members are aligned with the company's vision and goals.

What we offer

At Google, we offer a dynamic work environment where innovation thrives. You will have the opportunity to work with cutting-edge technologies and lead a talented team dedicated to delivering exceptional cloud solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

Join us in shaping the future of cloud consulting and making a significant impact on our clients' success. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the organization.