Investing in real estate made simple and accessible
Roofstock is a leading real estate investment platform headquartered in Downtown Oakland, CA, focused on making investment property ownership accessible and simple. With a valuation of $1.9 billion as of 2022, Roofstock has raised $371.6 million in funding and serves both individual investors and la...
Employees enjoy comprehensive medical, vision, and dental coverage for themselves and their dependents, along with equity incentives that provide a st...
Roofstock's culture is centered around simplifying the real estate investment process, combining human expertise with AI-driven solutions. The company...
Roofstock • Oceanside, Oregon, United States
Roofstock is seeking a Hospitality Operations Manager to lead the development of a new business unit focused on short-term rental management. You'll work collaboratively to enhance owner and guest satisfaction while driving operational efficiency. This role requires strong leadership and strategic thinking skills.
You have a proven track record in operations management, ideally within the hospitality or real estate sectors. Your experience includes leading teams and driving operational excellence, ensuring that both owners and guests have a positive experience. You are a strategic thinker who can analyze data to make informed decisions that enhance business performance. You thrive in collaborative environments and enjoy working across functions to achieve common goals. You understand the importance of customer satisfaction and are committed to building a profitable business unit that meets the needs of all stakeholders. You are adaptable and can navigate the challenges of a growing organization, bringing innovative solutions to the table.
As the Hospitality Operations Manager, you will be responsible for shaping and developing the short-term rental management business unit. You will lead a team focused on delivering exceptional service to both property owners and guests. Your role will involve creating operational processes that enhance efficiency and satisfaction, ensuring that all aspects of the rental experience are seamless. You will collaborate with various departments, including marketing and technology, to implement strategies that drive growth and improve service delivery. You will analyze performance metrics to identify areas for improvement and implement best practices across the organization. Additionally, you will be involved in training and mentoring team members, fostering a culture of excellence and accountability.
Roofstock offers a dynamic work environment where you can make a significant impact on the growth of our new business unit. You will have the opportunity to work with a talented team that values collaboration and innovation. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to reinvent the rental housing ecosystem and help investors build wealth through real estate.
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