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Home›Jobs›Coupang›Senior Staff Technical Program Manager (GOT)
Coupang

About Coupang

Delivering convenience to millions in South Korea

🏢 Tech, Retail👥 1K-5K📅 Founded 2010📍 Seoul, Korea, South

Key Highlights

  • Publicly traded on the NYSE under the ticker CPNG
  • Valuation of approximately $60 billion post-IPO
  • Over 17 million active customers using the platform
  • Employs 1,000-5,000 people across various roles

Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...

🎁 Benefits

Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....

🌟 Culture

Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

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Coupang

Senior Staff Technical Program Manager (GOT)

Coupang • Seattle, USA

Posted 2w ago🏛️ On-SiteSeniorTechnical program manager📍 Seattle
Apply Now →

Overview

Coupang is seeking a Senior Staff Technical Program Manager to lead initiatives in their Global Operations Technology team. You'll be responsible for innovating logistics and enhancing delivery systems. This role requires extensive experience in program management and technical expertise.

Job Description

Who you are

You have a strong background in technical program management, with at least 5 years of experience leading complex projects in a fast-paced environment. Your expertise in logistics and operations technology allows you to drive initiatives that enhance customer satisfaction and operational efficiency. You thrive in a collaborative setting, working closely with cross-functional teams to deliver impactful solutions. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, ensuring that everyone is aligned on project goals and timelines.

You are detail-oriented and possess excellent problem-solving skills, enabling you to navigate challenges and find innovative solutions. Your experience in e-commerce or related industries gives you a unique perspective on the challenges and opportunities within the sector. You are passionate about leveraging technology to improve processes and enhance the customer experience, always seeking ways to push the boundaries of what is possible.

Desirable

Experience with agile methodologies and project management tools is a plus, as is familiarity with logistics and supply chain management. A background in software development or engineering can also be beneficial, as it allows you to better understand the technical aspects of the projects you manage.

What you'll do

In this role, you will lead the Global Operations Technology team at Coupang, focusing on building and optimizing logistics systems that enable rapid delivery to customers. You will be responsible for defining project scopes, timelines, and deliverables, ensuring that all stakeholders are informed and engaged throughout the process. Your leadership will guide the team in identifying opportunities for innovation and efficiency, driving initiatives that enhance the overall customer experience.

You will collaborate with engineering, operations, and product teams to develop and implement solutions that meet business objectives. Your ability to analyze data and metrics will help you make informed decisions and adjustments to project plans as needed. You will also be responsible for managing project budgets and resources, ensuring that projects are delivered on time and within scope.

As a Senior Staff Technical Program Manager, you will mentor and support junior team members, fostering a culture of collaboration and continuous improvement. You will play a key role in shaping the future of Coupang's logistics operations, contributing to the company's mission of delivering exceptional service to customers.

What we offer

Coupang offers a dynamic work environment where you can make a significant impact on the e-commerce landscape. You will have the opportunity to work with a talented team of professionals who are passionate about innovation and customer satisfaction. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to revolutionize the way people shop and live, and be part of a company that values creativity, collaboration, and excellence.

Interested in this role?

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