Head of Community and Customer Marketing

Who you are

You have extensive experience in community and customer marketing, ideally with a background in SaaS or technology companies. Your leadership skills are exceptional, and you have a proven track record of building and developing high-performing teams. You understand the importance of advocacy and storytelling in marketing, and you are passionate about creating engaging communities that foster customer loyalty. You are data-driven and can leverage insights to inform marketing strategies and initiatives. You thrive in a collaborative environment and can align cross-functional teams towards common goals. You are innovative and enjoy challenging the status quo, always looking for ways to improve and scale marketing efforts.

Desirable

Experience in a fast-growing startup environment is a plus, as is familiarity with AI-driven platforms. You have a strong network within the marketing community and are well-versed in the latest trends and best practices. A background in performance management and business planning would be advantageous, as you will be working closely with various teams to drive organizational strength.

What you'll do

As the Head of Community and Customer Marketing at Pigment, you will lead a team responsible for advocacy, storytelling, and lifecycle engagement. You will shape the global marketing strategy and execution, ensuring alignment across all marketing initiatives. Your role will involve developing and empowering your team, fostering a culture of collaboration and innovation. You will work closely with the Marketing Leadership Team to drive impactful marketing campaigns that resonate with customers and enhance brand loyalty. You will also be responsible for building and nurturing communities that support customer engagement and advocacy. Your strategic vision will help guide the organization in making informed decisions and navigating challenges effectively.

What we offer

At Pigment, you will be part of a dynamic and innovative team that is redefining business planning. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work with industry leaders and contribute to a company that is making a significant impact in the SaaS space. Our culture encourages bold ideas and smart risks, and we celebrate the successes of our team members. Join us in our mission to empower organizations to build, adapt, and align their strategic plans in real time.