Tech Support/Admin (MAS)

Securing the Future with AvePoint

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us!

Job Summary: 

As a Project and Operations Administrative support of our team, this role is crucial in supporting the Project Managers to maintain effective and efficient application system operations and monitoring across our organization.

The successful candidate will work with cross-functional teams to provide value-added support to make a significant impact on our organization's technology projects and operations. 

Key Responsibilities:

• Liaison for Project Manager for augmented resources / interns periodical administration (requisition, timesheet tracking, reflection reports, leave application, etc)
• Support Project Managers to hire and onboard / offboard project team members – Security Clearance, Onboarding/ off boarding checklist.
• Assists Project Managers in term of project administration activities such financials tracker and augmented resources renewal tracker.
• Support Project Managers in Project and Operation Documentations and tracking (including pre-audit preparations for audits).
• Track account and vulnerability compliance status and incident tracking. Prepare operational statistics, server utilization and performance metrics for weekly operations meetings to comply with key risk indicators for running projects and operations.

What We Are Looking For:

• A degree in business management, business administration or a related field.
• 5+ years’ experience as Project Admin/ PMO or related project administrative role, preferably in IT or relevant industries.
• Meticulous with an eye for detail.
• Ability to work independently and assume responsibility for project deliverables.
• Knowledge of organizational effectiveness and operations management.
• Excellent interpersonal and communication skills.
• Excellent organizational skills.
• Proficiency with Microsoft Office (Words, Excel, PowerPoint, etc)
• Good interpersonal, team player, meticulous, analytical and writing skills

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.  

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.