
The customer engagement platform that drives connections
Braze is a leading customer engagement platform headquartered in Rose Hill, New York, NY. With over 1,000 employees, Braze has raised $182.7 million in funding through Series D rounds, serving clients like Heineken and Domino's. The platform enables brands to create personalized messaging experience...
Braze offers a flexible vacation policy, equal paid family services including fertility benefits and parental leave, and retirement planning with matc...
Braze fosters a culture focused on building strong customer relationships through technology. The company emphasizes innovation in mobile engagement, ...

Braze • New York City
Braze is seeking a Senior Product Designer to join their Messaging Design team, where you'll shape customer engagement experiences. This role requires expertise in design tools like Figma and a passion for creating impactful user experiences.
You have 5+ years of experience in product design, with a strong portfolio showcasing your ability to create user-centered designs that drive engagement and satisfaction. Your expertise in Figma allows you to craft intuitive interfaces that resonate with users, and you have a keen eye for detail that ensures high-quality outputs. You thrive in collaborative environments, working closely with cross-functional teams to bring innovative ideas to life. Your strong communication skills enable you to articulate design concepts effectively to stakeholders and team members alike. You are adaptable and open to feedback, continuously seeking to improve your designs based on user insights and testing results. You understand the importance of balancing user needs with business goals, and you are driven to create solutions that achieve both.
Experience with user research methodologies and A/B testing is a plus, as it helps you validate your design decisions and iterate based on real user data. Familiarity with marketing automation tools and customer engagement strategies will enhance your contributions to the Messaging Design team. A passion for staying updated on design trends and best practices will keep your work fresh and relevant in a rapidly evolving industry.
As a Senior Product Designer at Braze, you will join the Messaging Design team within the Orchestration Division, where your primary focus will be on enhancing customer engagement through innovative design solutions. You will collaborate closely with the Messaging Experience, Canvas Logic & Execution, and Core Messaging teams to create seamless experiences that empower marketers to design, build, and optimize their customer journeys. Your role will involve conducting user research to understand pain points and opportunities, translating insights into design concepts that enhance usability and engagement. You will be responsible for creating wireframes, prototypes, and high-fidelity designs that effectively communicate your vision to stakeholders. You will also participate in design reviews, providing constructive feedback to peers and contributing to a culture of continuous improvement within the design team. Your work will directly impact thousands of marketers worldwide, making it essential to maintain a user-centric approach throughout the design process.
At Braze, we foster a culture of collaboration and support, where your contributions are valued and recognized. You will have the opportunity to work with a talented team that is passionate about creating exceptional user experiences. We offer competitive compensation and benefits, including flexible work arrangements to promote work-life harmony. You will be empowered to take ownership of your projects and make a real impact on our product and our users. Join us in shaping the future of customer engagement and be part of a company that prioritizes equity and opportunity for all.
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