Machine Learning Engineering Intern

Who you are

You are an aspiring Machine Learning Engineer with a strong foundation in Python and a keen interest in AI technologies. You have experience or coursework in machine learning frameworks such as TensorFlow and PyTorch, and you are eager to apply your knowledge in a real-world setting. You are a collaborative team player who enjoys working with others to solve complex problems and improve processes. You are detail-oriented and have a passion for learning, ready to dive into the exciting world of AI and its applications in the contact center industry.

What you'll do

As a Machine Learning Engineering Intern at Cresta, you will be part of the Knowledge Assist team, where you will contribute to the development of AI solutions that enhance agent productivity in contact centers. You will assist in building real-time, context-aware suggestions for agents, integrating with various knowledge bases to streamline information retrieval. You will also work on projects like Generative Knowledge Assist and Knowledge Search, helping to evolve these solutions into enterprise-level applications. Your role will involve collaborating with experienced engineers and researchers, gaining insights into the latest advancements in AI and machine learning.

What we offer

Cresta offers a unique opportunity to work alongside industry leaders in AI and machine learning. You will gain hands-on experience in developing cutting-edge solutions that have a direct impact on the efficiency of contact centers. Our team is dedicated to fostering a supportive learning environment where you can grow your skills and knowledge. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a willingness to learn. Join us on our mission to revolutionize the workforce with AI and make a meaningful impact in the industry.