Solutions Engineer

Who you are

You have a strong background in technical leadership, ideally with experience in driving complex integrations for partners and merchants. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, as you can bridge the gap between engineering and sales teams. You understand the importance of building trust and fostering relationships with clients, ensuring that their needs are met while delivering exceptional service. You are passionate about empowering customers and helping them achieve financial freedom through innovative solutions. Your experience in the commerce sector gives you a unique perspective on how to enhance user experiences and drive business growth.

Desirable

Experience with payment systems or financial technology is a plus, as it aligns with Block's mission to transform commerce experiences. Familiarity with integration processes and tools will help you excel in this role, allowing you to contribute to the team's success from day one.

What you'll do

As a Senior Solutions Engineer at Block, you will play a pivotal role in shaping the future of commerce experiences for merchants and payment service providers. You will lead technical discussions with partners, guiding them through the integration process and ensuring a seamless experience. Your expertise will be crucial in identifying and resolving technical challenges that arise during integrations, allowing you to showcase your problem-solving skills. You will collaborate closely with the Sales team to understand client requirements and translate them into actionable technical solutions. Your insights will help inform product development and enhancements, ensuring that Block remains at the forefront of the industry.

You will also have the opportunity to mentor junior team members, sharing your knowledge and experience to help them grow in their roles. Your leadership will foster a collaborative environment where team members feel empowered to contribute their ideas and solutions. By staying up-to-date with industry trends and emerging technologies, you will continuously seek ways to improve Block's offerings and drive innovation within the team.

What we offer

At Block, you will be part of a mission-driven organization that values collaboration, innovation, and customer success. We offer a competitive salary and benefits package, along with opportunities for professional development and growth. You will work in a supportive environment that encourages creativity and empowers you to make a meaningful impact on the lives of our customers. Join us in our mission to build a financial system that is open to everyone, and help shape the future of commerce.

We believe in the power of diverse teams and encourage you to apply even if your experience doesn't match every requirement. Together, we can create a world where everyone wins.