Program Manager - India

Role Overview:
We are seeking a dynamic and experienced Program Manager to join our LLM Data Services Business Unit. The Program Manager will be responsible for driving key initiatives and ensuring the successful delivery of high-impact projects. This role will focus on two primary goals:
● Goal 1: Enhancing Data Quality and Availability
● Ensure the availability of high-quality, diverse data sets to support the training and optimization of large language models.
● Implement best practices for data collection, annotation, and validation to maintain data integrity and relevance.
● Collaborate with data scientists, engineers, and other stakeholders to identify data needs and develop strategies to meet those needs effectively.

● Goal 2: Driving Operational Excellence
● Lead cross-functional teams to deliver projects on time, within scope, and budget.
● Develop and implement scalable processes to improve operational efficiency and productivity within the business unit.
● Monitor and report on project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.

Key Responsibilities:
● Define project scopes, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
● Develop detailed project plans, including timelines, milestones, and resource allocation. ● Coordinate internal resources and third parties/vendors for the flawless execution of projects.
● Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
● Measure project performance using appropriate systems, tools, and techniques.
● Report and escalate issues to management as needed.
● Perform risk management to minimize project risks.
● Establish and maintain relationships with third parties/vendors.
● Create and maintain comprehensive project documentation.

Requirements:
● Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A Master's degree is a plus.
● Proven working experience in project management, with a focus on data services or machine learning projects.
● Strong understanding of data management principles and practices.
● Excellent written and verbal communication skills.
● Solid organizational skills, including attention to detail and multitasking abilities.
● Strong working knowledge of project management tools and methodologies.
● PMP, PgMP, or similar project management certification is a plus.
● Experience with agile methodologies is preferred.

Skills and Attributes:
● Leadership: Ability to lead and motivate cross-functional teams.
● Problem-Solving: Strong analytical skills to identify issues and implement effective solutions.
● Communication: Effective communication skills to interact with various stakeholders, including senior management.
● Adaptability: Ability to adapt to changing business needs and priorities.
● Collaboration: Strong teamwork and collaboration skills to work effectively with diverse teams.