Heritage cowboy boots, redefined for modern shoppers
Tecovas is a leading online retailer of cowboy boots, revolutionizing the heritage western brand experience. Headquartered in Austin, TX, Tecovas utilizes a direct-to-consumer model that allows them to offer high-quality boots made in Léon, Mexico, at competitive prices. With over $105 million in fu...
Tecovas provides comprehensive health insurance covering 99% of premiums, 100% coverage for dental and vision for families, flexible PTO, paid parenta...
Tecovas combines traditional craftsmanship with modern eCommerce, making high-quality cowboy boots accessible to a broader audience. The company value...
Tecovas • King of Prussia, PA
Tecovas is seeking a Part-Time Team Lead to enhance customer experience and manage store operations. You'll support team development and ensure a compelling in-store environment. This role requires strong leadership and customer service skills.
You have a strong background in retail management and a passion for delivering exceptional customer experiences. You understand the importance of team dynamics and are skilled in fostering a culture of communication and collaboration. Your leadership style emphasizes mentorship and development, ensuring that your team feels supported and empowered to excel. You are adept at managing store operations, including product flow and visual merchandising, while maintaining high standards of customer service. You thrive in a fast-paced environment and are committed to creating a positive atmosphere for both customers and team members.
As a Team Lead at Tecovas, you will support the Store Manager in recruiting, hiring, and retaining top talent, ensuring that your team is equipped to provide outstanding service. You will play a key role in developing a succession strategy, fostering a culture of teamwork and communication that balances operational and customer priorities. Your responsibilities will include administering performance appraisals and conducting regular check-ins with your direct reports to set goals and provide feedback. You will cultivate an environment of genuine customer connection, acting as a brand ambassador and demonstrating extraordinary service that reflects the company's values. Additionally, you will facilitate the sharing of product knowledge among team members and uphold stock-to-sales processes and presentation standards. You will maintain an effective store structure and floor plan, ensuring compliance with shipments, transfers, and restock processes.
At Tecovas, we value our employees and strive to create a supportive work environment. You will have the opportunity to work part-time in a dynamic retail setting, contributing to a culture that prioritizes customer satisfaction and team development. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to grow and succeed within our team.
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