Empowering financial health through AI-driven banking
Oportun is a fintech company headquartered in San Carlos, CA, that leverages AI to provide accessible digital banking and loan services. With over 1 million customers, Oportun offers personal loans, credit cards, savings accounts, and an investment app, facilitating billions in credit and savings. T...
Oportun offers comprehensive healthcare packages, including medical, dental, and vision coverage, along with flexible spending accounts (FSA). Employe...
Oportun fosters a culture focused on financial empowerment, utilizing AI to simplify banking for underserved communities. The company values innovatio...
Oportun • 7th and 57th Miami
Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative to enhance member service experiences. You'll engage with customers to support their financial goals. This role requires customer service experience and bilingual proficiency.
You have a background in customer service, cashiering, sales, or hospitality — you understand the importance of creating a welcoming environment for members. Your bilingual skills in English and Spanish allow you to connect with a diverse range of customers, ensuring they feel valued and understood. You are passionate about helping others and enjoy listening to their needs, which is essential for building strong relationships with members. You thrive in a team-oriented atmosphere and are eager to contribute to a culture of inclusivity and support.
As a Member Loyalty Representative at Oportun, your primary responsibility will be to create a rewarding and unique service experience for our members. You will engage with customers at various touchpoints, providing assistance and guidance to help them achieve their financial goals. Your role will involve actively listening to member inquiries, addressing their concerns, and offering solutions that align with their needs. You will work closely with your team to foster a collaborative environment, sharing insights and best practices to enhance the overall member experience. Additionally, you will participate in training sessions to continuously improve your skills and knowledge about Oportun's offerings, ensuring you can provide the best possible support to our members.
At Oportun, we pride ourselves on our mission-driven culture that emphasizes diversity, equity, and inclusion. You will be part of a team that values your perspective and encourages you to share your ideas. We offer a supportive work environment where you can grow professionally while making a positive impact on the lives of our members. Oportun is committed to providing a comprehensive benefits package that includes competitive compensation, opportunities for career advancement, and a workplace that celebrates your contributions. Join us in our mission to deliver affordable credit to those who need it most.
Apply now or save it for later. Get alerts for similar jobs at Oportun.
